In the event of an extreme emergency, such as fire, call 9-1-1 immediately.

Emergency Maintenance Requests

For emergency maintenance or service requests, please contact our on-call Service Representative by dialing the maintenance phone numbers listed below and our staff will respond as quickly as possible. 

Emergency Service is considered:

  • Floods
  • Potential Fire Hazard
  • Failed Refrigerator
  • No Heat, Electricity or Hot Water
  • If you are disturbed by excessive noise from a neighbour you can contact the City of Ottawa By-Law Services at 3-1-1 immediately. Please advise us in writing if you have filed a complaint with the City of Ottawa or if you have contacted the building superintendent by telephone about noise issues. This will assist us should further action be required.

Maintenance Phone Numbers

Elizabeth Apartments
613-232-4584

St. Moritz Apartments
613-235-9161

Waldorf Apartments
613-233-5053